Effective Date: 03/02/2025
Welcome to Bytedepth (“we,” “us,” or “our”), a web development and SEO services provider. By engaging with our services, you agree to the terms outlined below. Please review this policy carefully.
1. Cancellation Policy
Project Cancellation by Clients
Before Work Begins:
If you cancel a project before our team initiates work, you may request a full refund of any deposits or payments made.
Cancellation must be submitted in writing to [support@bytedepth.com].
After Work Begins:
Once work has commenced, all payments are non-refundable.
If you cancel mid-project, you will be billed for all completed work, including hours spent, materials used, or milestones achieved.
Custom Work:
Projects involving custom development, SEO strategies, or proprietary solutions are non-cancelable once finalized and approved.
Cancellation by Bytedepth
We reserve the right to cancel a project if:
The client breaches the terms of the service agreement.
Required information or materials are not provided in a timely manner.
Unforeseen circumstances (e.g., legal, technical, or ethical conflicts) prevent completion.
If we cancel a project, you will be refunded for any unused portion of payments.
2. Refund Policy
General Terms
Non-Refundable Services:
Due to the custom, time-intensive, and resource-driven nature of web development and SEO services, all payments are final once work begins.Deposits:
Initial deposits (e.g., 30-50% upfront) are non-refundable to secure project timelines and resource allocation.
Exceptions
Refunds may be considered only in the following cases:
Duplicate Payments: If charged twice for the same service, contact us immediately for a refund.
Service Failure: If we fail to deliver agreed-upon services due to internal errors (subject to investigation).
Breach of Contract: If Bytedepth violates the terms of the service agreement.
Refund requests must be submitted in writing to [support@bytedepth.com] within 7 days of the issue.
3. SEO Services Specific Terms
No Guaranteed Results:
SEO outcomes depend on external factors (e.g., search engine algorithms, competition). We do not guarantee specific rankings or traffic, and no refunds will be issued for performance-based expectations.Monthly SEO Subscriptions:
Cancellations must be requested 7 days before the next billing cycle.
No refunds for partial months or prior billing periods.
4. Dispute Resolution
Chargebacks:
Unauthorized chargebacks or payment disputes may result in legal action, account suspension, or termination of services.Escalation:
For unresolved issues, disputes will be mediated in accordance with the laws of Indian Jurisdiction.
5. Ownership of Work
If a project is canceled mid-way, all completed work (code, designs, content, SEO strategies) remains the property of Bytedepth until full payment is received.
6. Policy Updates
We reserve the right to modify this policy. Changes will be posted on our website, and continued use of our services constitutes acceptance.
Contact Us
For cancellation requests, refund inquiries, or disputes, contact:
Email: send@bytedepth.com
Phone: +91 9696775989